Careers


Current Job Opportunities

Patron Services Manager – Position Description

Please send your resume with a cover letter and a list of three references (name; title; relationship to you; email and phone contact information). Send your package of information electronically to resume@JuniorTheatre.com.  Please no phone inquiries.

 

POSITION TITLE: Patron Services Manager                                           DEPARTMENT: Production

SUPERVISOR: Communications Director                                                STATUS: Full Time, Non-Exempt

SCHEDULE: Tuesday-Friday, with evenings and weekends            COMPENSATION: $15.00/hour

 

San Diego Junior Theatre provides engaging, innovative, high-quality theatre education and productions for children of all cultural heritages, ages, abilities and levels of interest.

Position Summary: Reporting to the Communications Director, the Patron Services Manager will oversee all box office functions for Junior Theatre.

 

Key Duties and Responsibilities

 

  • Oversee daily box office operations
  • Act as a customer service representative for Junior Theatre
  • Organize and execute annual subscriptions
  • Coordinate all aspects of ticket sales and reporting
  • Reconcile box office receipts with Financial Consultant
  • Set up ticketed events, production, and annual reports
  • Set up all birthday parties
  • Coordinate all school bookings and on-site organization
  • Coordinate group sales
  • Train and manage student box office, house crew, and adult volunteers
  • Manage all documentation of subsidized ticket grant expenditures
  • Support the Communications Department as necessary

 

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

 

Interactions: Ticket buyers and potential ticket buyers, donors, school teachers, community group leaders, staff, contractors, online ticketing representatives, students, parents, volunteers, vendors, Balboa Park staff, tourists

 

Level of financial impact: Medium

 

Evaluation Criteria: Customer satisfaction; accurate dissemination of information to customers; timely response to calls and emails; appropriate referral of questions and information to other staff members; reporting accuracy, meeting set goals and deadlines, complete and accurate database maintenance; harmonious relations with other staff members.

Education, Knowledge, Skills, and Abilities:

  • Associate degree or equivalent experience
  • Excellent customer service skills
  • Excellent computer skills including e-mail and Microsoft Suite; familiarity with or ability to learn Patron Manager, Click and Pledge, and Salesforce required
  • Intermediate bookkeeping skills; Ability to reconcile each production in cooperation with Accounting
  • Excellent oral and written communication skills, with a friendly and professional demeanor
  • Ability to work a flexible schedule (including some nights and weekends)
  • Ability to work in close proximity with others, including in large crowds
  • Ability to work as a team player
  • Ability to relate to children and adults in a professional manner; ability to be dependable and personable
  • Ability to prioritize, handle multiple tasks, be detailed-oriented, and meet deadlines
  • Ability to maintain confidentiality regarding internal affairs and student matters
  • Ability to adapt to changing work settings and conditions
  • Familiarity with Junior Theatre programs, processes, and policies a plus
  • Bilingual (English/Spanish) a plus

Physical Requirements and Work Environment: Work is primarily conducted in theatre box office and private office; regular weekend and evening work required over the course of the year. Employee occasionally works in large crowds. Employee regularly sits at a computer station and operates electronic equipment 6 to 8 hours per day; occasionally lifts, carries and positions objects weighing up to 20 pounds; regularly walks from one part of worksite to another; must be able to climb stairs or take elevator. Position involves regular use of a computer and keyboard, telephone, and face-to-face communications; employee should be able to communicate clearly and professionally in all of these manners. The employee may spend long periods of time standing as well as regular sitting and walking. Applicants must have visual and auditory ability to respond to critical incidents and the physical ability to act in an emergency situation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Additional Information: This position requires Mandated Reporter training prior to hire. A Livescan background check will also be required.

 

San Diego Junior Theatre provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability, genetic information, veteran status, military status, caregiver status or any other characteristic protected by federal, state or local laws.

 

 

TEACHING ARTISTS

San Diego Junior Theatre, the oldest continuing children’s theatre program in the country, is looking for Acting, Voice and Dance Teachers to join our Teaching Artist Pool.  This independent, non-profit organization provides engaging, innovative and high-quality theatre education and productions to enhance the lives of children of all ages, cultural backgrounds, abilities and levels of interest.

The job summary for the position of Teaching Artist is as follows:

Teaches students ages 3-18 in one/all of the following capacities: on-site classes and camps in Balboa Park or off-site outreach programs, on or off-site workshops. Prepares and maintains all class materials and supplies. In conjunction with the Education Director, may develops new classes and course curriculum. This is a seasonal position.

Salary: DOE

Required:

  • Bachelor’s degree (or equivalent experience) from an accredited college or university in the performing arts, education or related field
  • Extensive experience and active current practice in art form(s) to be taught
  • Experience working with/teaching students from kindergarten through grade 12
  • Voice Teachers must be able to play piano
  • Completed Mandated Reporter Training (http://educators.mandatedreporterca.com/default.htm)

Desired:

  • Previous teaching artist experience
  • Curriculum development
  • CPR, AED & First Aid certified.
  • Experience working with students with special needs.

Contact:

Please send your resume with a cover letter and a list of three references (name; title; relationship to you; email and phone contact information). Send your package of information electronically to resume@JuniorTheatre.com.  Please no phone inquiries.

Please note that the initial screening will be confidential.  SDJT reserves the right to require fingerprint and background checks as a condition of employment.

San Diego Junior Theatre provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability, genetic information, veteran status, military status, caregiver status or any other characteristic protected by federal, state or local laws.